Terms & Conditions

Introduction

These Terms & Conditions (“Terms”) govern your use of the website https://summitchimneycleaningcompany.com/home-pasadena (the “Website”) and your interactions with Summit Chimney Sweep North (“Company,” “we,” “us,” or “our”).

Summit Chimney Sweep North provides chimney sweeping, chimney cleaning, fireplace cleaning, chimney inspections, chimney maintenance, chimney repair, and related chimney and fireplace services.

By accessing or using the Website, submitting a service request, requesting an estimate, contacting us, scheduling services, or otherwise engaging with Summit Chimney Sweep North, you agree to these Terms and all applicable laws and regulations.

Website Use

You agree to use the Website only for lawful purposes and in a manner that does not interfere with the operation, security, or availability of the Website.

You may not:

- Use the Website for unlawful, fraudulent, or unauthorized purposes

- Attempt to gain unauthorized access to the Website or its systems

- Hack, scan, probe, or compromise the Website or related systems

- Introduce viruses, malware, malicious code, or other harmful technology

- Interfere with Website security or functionality

- Attempt to access another person's information without authorization

- Copy, reproduce, distribute, modify, or commercially exploit Website content without appropriate permission

- Use automated systems to scrape or collect Website content in a manner that violates applicable law or interferes with Website operation

- Impersonate another person or entity

- Submit false, misleading, or fraudulent information

Summit Chimney Sweep North reserves the right to restrict or terminate access to the Website when reasonably necessary to protect the Company, its customers, its systems, or other users.

Estimates Disclaimer

Any estimate, quote, proposal, or pricing information provided by Summit Chimney Sweep North may be based on information available at the time of inspection, consultation, or inquiry.

Actual service requirements and costs may change when conditions are discovered on-site or when additional information becomes available.

For chimney and fireplace services, conditions that may affect scope, pricing, scheduling, or required work can include, without limitation:

- Existing creosote, soot, or debris buildup

- Chimney blockages

- Animal nests or other obstructions

- Hidden damage within the flue

- Cracked or deteriorated flue liners

- Damaged chimney crowns

- Deteriorated mortar joints or masonry

- Water intrusion or moisture damage

- Damaged flashing

- Damaged or missing chimney caps

- Damaged dampers

- Smoke chamber or firebox conditions

- Structural deficiencies

- Difficult roof or chimney access

- Previously concealed repairs

- Building-code or permit requirements

- Manufacturer requirements

- Weather conditions

- Conditions that cannot reasonably be identified before an on-site inspection

- Additional repairs or materials required to safely complete the requested work

A chimney or fireplace may appear to be functioning normally while having concealed conditions that cannot be identified without appropriate inspection, testing, or specialized equipment.

An estimate does not constitute a guarantee that no additional work will be necessary. Any additional work or material requirements will be communicated as reasonably practicable before the additional work is performed.

Customers are responsible for providing accurate information regarding the property, chimney, fireplace, prior repairs, known damage, and other conditions that may affect the requested service.

SMS Terms

Business Identity

Summit Chimney Sweep North may send SMS text messages to customers who provide their phone number and applicable consent.

Messages may include appointment reminders, estimate notifications, scheduling communications, project updates, billing notifications, customer support messages, service-related information, and marketing offers where permitted by law.

Opt-Out

You can cancel the SMS service at any time. Just text "STOP" to (626) 469-7211. After you send the SMS message "STOP" to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, simply sign up as you did the first time and we will begin sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or contact us directly using the phone number or email listed on our website.

Carrier Liability

Carriers are not liable for delayed or undelivered messages.

Message Frequency

As always, message and data rates may apply for messages sent to you from us and to us from you.

Message frequency may vary depending on your interactions with our business.

If you have any questions about your text plan or data plan, please contact your wireless provider.

Privacy Policy Reference

If you have any questions regarding privacy, please review our Privacy Policy available at:

https://summitchimneycleaningcompany.com/privacy-policy-pasadena

Limitation of Liability

To the fullest extent permitted by applicable law, Summit Chimney Sweep North and its owners, employees, contractors, subcontractors, agents, service providers, and representatives will not be liable for indirect, incidental, consequential, special, exemplary, or punitive damages arising from or related to the use of the Website, reliance on information provided through the Website, delays in service, service interruptions, or contractor services, except where such limitation is prohibited by law.

Summit Chimney Sweep North does not guarantee that the Website will always be available, uninterrupted, error-free, secure, or free from harmful components.

The Company is not responsible for damage or loss resulting from conditions that were concealed, inaccessible, pre-existing, caused by third parties, or outside the Company's reasonable control.

Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.

Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of the State of California, without regard to conflict-of-law principles.

Any disputes arising from or relating to these Terms, the Website, or services provided by Summit Chimney Sweep North shall be subject to applicable laws and courts having proper jurisdiction in California, unless otherwise required by law or agreed upon in a separate written service agreement.

Contact Info

Summit Chimney Sweep North

35 N Lake Ave, Pasadena, CA 91101

Phone: (626) 469-7211

Website: https://summitchimneycleaningcompany.com/home-pasadena

For questions regarding these Terms & Conditions, please contact Summit Chimney Sweep North using the information above.

Recommended Google Ads / TCPA Form Consent

By submitting this form, you expressly consent to receive calls, emails, and text messages from Summit Chimney Sweep North regarding estimates, appointments, project updates, customer service, and marketing communications using automated technology where permitted by law.

Message frequency may vary.

Message and data rates may apply.

Reply STOP to opt out.

Reply HELP for assistance.

Consent is not a condition of purchase.